11-17-2005, 07:58 AM
<b>Britons to work in Indian call centres</b><!--QuoteBegin-->QUOTE<!--QuoteEBegin-->The problem has arisen because although millions of Indians aspire to work in the call centres, managements are becoming more particular about whom they hire, following widespread complaints from callers in Britain about staff being unable to understand them.
There has also been a high attrition rate in many of the centres, as Indians became fed up with punishing hours and abuse from callers. That has not put off the young Britons.
The clamour for jobs in India has reached such levels that agencies have been set up to place them with Indian firms. Young Britons of Indian origin are also finding the jobs offer them a chance to rediscover their roots.
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There has also been a high attrition rate in many of the centres, as Indians became fed up with punishing hours and abuse from callers. That has not put off the young Britons.
The clamour for jobs in India has reached such levels that agencies have been set up to place them with Indian firms. Young Britons of Indian origin are also finding the jobs offer them a chance to rediscover their roots.
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