01-22-2004, 07:29 PM
http://www.spacedaily.com/2004/040121014...kbp29.html
India to keep lion's share of global outsourcing business: analysts
NEW DELHI (AFP) Jan 21, 2004
India will continue to enjoy the lion's share of the vast global outsourcing business, despite growing competition from South Africa, China, South Korea and Mexico, analysts said.
India has the largest pool of English-speaking Graduates outside the United States who are willing to work for salaries that are far less than those paid in the West and will keep its advantages over the competition, they said.
"According to our conservative estimates, India enjoyed a 60 percent share of the international offshore call centre business in 2002," Evan Kirchheimer, analyst with British research group Datamonitor, told an outsourcing conference in New Delhi this week.
"That will go down to 52 percent in 2007 as South Korea, China, Mexico and South Africa make inroads into the business," he said at the conference, called "Contact Centre India" and attended by over 200 foreign company representatives.
........
India to keep lion's share of global outsourcing business: analysts
NEW DELHI (AFP) Jan 21, 2004
India will continue to enjoy the lion's share of the vast global outsourcing business, despite growing competition from South Africa, China, South Korea and Mexico, analysts said.
India has the largest pool of English-speaking Graduates outside the United States who are willing to work for salaries that are far less than those paid in the West and will keep its advantages over the competition, they said.
"According to our conservative estimates, India enjoyed a 60 percent share of the international offshore call centre business in 2002," Evan Kirchheimer, analyst with British research group Datamonitor, told an outsourcing conference in New Delhi this week.
"That will go down to 52 percent in 2007 as South Korea, China, Mexico and South Africa make inroads into the business," he said at the conference, called "Contact Centre India" and attended by over 200 foreign company representatives.
........