10-13-2006, 10:20 PM
<!--QuoteBegin-->QUOTE<!--QuoteEBegin--><b>The Indian BPO industry has been hit by some serious fraud charges in recent years.</b>
Global deals that run into billions, employers trying to squeeze maximum profit in a cut-throat market, hiring and firing hundreds and thousands of new empolyees every year - the growth in India's BPO industry has been fast and furious.
<b>So have been accidents.</b>
The Pune scam was the first among the many BPO frauds that made international headlines
In April 2005, five employees of MsourcE in Pune were arrested for allegedly pulling off a fraud worth nearly 2.5 crore rupees from the Citibank accounts of four New York-based account holders.
In June 2005, the British tabloid Sun, in a sting operation, purchased the bank account details of 1,000 Britons from Karan Bahree, an employee of Gurgaon-based BPO company Infinity E-Search.
The latest data theft hit India's IT capital Bangalore. In June 2006, Nadeem Kashmiri, an employee at HSBC's call center in Bangalore, sold the customer credit card information to a group of scamsters who used the information to siphon off nearly Rs 1.8 crore from bank accounts of UK-based customers.
While these incidents may be few and far between, they challenge the claims of the BPO industry that it follows strict international guidelines in India.
<!--QuoteEnd--><!--QuoteEEnd-->
Global deals that run into billions, employers trying to squeeze maximum profit in a cut-throat market, hiring and firing hundreds and thousands of new empolyees every year - the growth in India's BPO industry has been fast and furious.
<b>So have been accidents.</b>
The Pune scam was the first among the many BPO frauds that made international headlines
In April 2005, five employees of MsourcE in Pune were arrested for allegedly pulling off a fraud worth nearly 2.5 crore rupees from the Citibank accounts of four New York-based account holders.
In June 2005, the British tabloid Sun, in a sting operation, purchased the bank account details of 1,000 Britons from Karan Bahree, an employee of Gurgaon-based BPO company Infinity E-Search.
The latest data theft hit India's IT capital Bangalore. In June 2006, Nadeem Kashmiri, an employee at HSBC's call center in Bangalore, sold the customer credit card information to a group of scamsters who used the information to siphon off nearly Rs 1.8 crore from bank accounts of UK-based customers.
While these incidents may be few and far between, they challenge the claims of the BPO industry that it follows strict international guidelines in India.
<!--QuoteEnd--><!--QuoteEEnd-->