01-31-2008, 09:10 PM
<b>India struggling to cope with Internet outages</b><!--QuoteBegin-->QUOTE<!--QuoteEBegin-->In all, users in India, Pakistan, Egypt, Qatar, Saudi Arabia, the United Arab Emirates, Kuwait and Bahrain were affected. Engineers in several countries were scrambling to reroute traffic to satellites and to other cables.
The biggest impact to the rest of the world could come from the outages across India, where many U.S. companies outsource customer-service call centers and other back-office operations.
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"The companies that serve the (U.S.) East coast and (Britain) are worst affected. The delay is very bad in some cases," he said. "They have to arrange backup plans or they have to accept the poor quality for the time being until the fiber is restored."
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Israel was unaffected by the outages because its Internet traffic is connected to Europe through a different undersea cable. Lebanon and Iraq were also operating normally, and most governments in the Middle East seemed to be unaffected, apparently because they had switched to backup satellite systems.<!--QuoteEnd--><!--QuoteEEnd-->
The biggest impact to the rest of the world could come from the outages across India, where many U.S. companies outsource customer-service call centers and other back-office operations.
............
"The companies that serve the (U.S.) East coast and (Britain) are worst affected. The delay is very bad in some cases," he said. "They have to arrange backup plans or they have to accept the poor quality for the time being until the fiber is restored."
...
Israel was unaffected by the outages because its Internet traffic is connected to Europe through a different undersea cable. Lebanon and Iraq were also operating normally, and most governments in the Middle East seemed to be unaffected, apparently because they had switched to backup satellite systems.<!--QuoteEnd--><!--QuoteEEnd-->