BPO Backlash

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http://www.hindustantimes.com/world-news...27313.aspx



Indian call centre workers selling personal data of Britons'

Corrupt Indian call centre workers are selling swathes of confidential personal information, from credit card details and medical records to loan data, of over 500,000 Britons, media reports claimed.



Confidential personal data on hundreds of thousands of Britons is being touted by corrupt Indian call centre workers, the Sunday Times report said citing its sting operation.

Posing as London businessmen, undercover reporters met two Indians, claiming to be information technology workers at call centres trying to sell confidential personal information.



The two data traders boasted of having 45 different sets of personal information on nearly 500,000 Britons, the Daily Mail reported separately.



Once in the hands of criminals and unscrupulous companies, the data can be used to defraud customers or to provide crucial leads for cold calls. The potential rewards dwarf the cost, as little as 2 pence per piece of information, that the data traders charge, the Times report said.



The reporters were tipped off about the activities of the two data traders trying to sell confidential personal information and had arranged for a meeting in Gurgaon, near New Delhi.