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<table width="100%" cellpadding="1" cellspacing="0" border="0">
<tr align="center" bgcolor="#B1851A" valign="top">
<td class="white" colspan="4"><b>Qualified workers available, per year</b></td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA"><b>Mumbai</b></td>
<td bgcolor="#DAC286"><b>Manila</b> </td>
<td bgcolor="#E8D9BA"><b>Kuala Lumpur</b> </td>
<td bgcolor="#DAC286"><b>Shanghai</b> </td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">India</td>
<td bgcolor="#DAC286">Philippines</td>
<td bgcolor="#E8D9BA">Malaysia</td>
<td bgcolor="#DAC286">China</td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td colspan="4"><b>Customer call center</b></td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">35,000-45,000</td>
<td bgcolor="#DAC286">9,000-11,000</td>
<td bgcolor="#E8D9BA">6,000-7,000</td>
<td bgcolor="#DAC286">6,000-7,000</td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">$1.50/hr</td>
<td bgcolor="#DAC286">$1.47/hr</td>
<td bgcolor="#E8D9BA">$2.19/hr</td>
<td bgcolor="#DAC286">$2.50/hr</td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td colspan="4"><b>Back-office finance and accounting</b></td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">14,000-17,000</td>
<td bgcolor="#DAC286">9,000-11,000</td>
<td bgcolor="#E8D9BA">7,000-9,000</td>
<td bgcolor="#DAC286">12,000-15,000</td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">$1.35/hr</td>
<td bgcolor="#DAC286">$1.73/hr</td>
<td bgcolor="#E8D9BA">$1.86/hr</td>
<td bgcolor="#DAC286">$2.03/hr</td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td colspan="4"><b>Electronic document conversion</b></td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">110,000-140,000</td>
<td bgcolor="#DAC286">11,000-14,000</td>
<td bgcolor="#E8D9BA">20,000-25,000</td>
<td bgcolor="#DAC286">18,000-23,000</td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">70 cents -$1/hr</td>
<td bgcolor="#DAC286">$1.07/hr</td>
<td bgcolor="#E8D9BA">$1.47/hr</td>
<td bgcolor="#DAC286">$1.50/hr</td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr>
<td class="footnotetxt" colspan="4"><i>Source: McKinsey & Co.</i></td>
</tr>
</table>
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<table width="100%" cellpadding="1" cellspacing="0" border="0">
<tr align="center" bgcolor="#B1851A" valign="top">
<td class="white" colspan="4"><b>Qualified workers available, per year</b></td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA"><b>Mumbai</b></td>
<td bgcolor="#DAC286"><b>Manila</b> </td>
<td bgcolor="#E8D9BA"><b>Kuala Lumpur</b> </td>
<td bgcolor="#DAC286"><b>Shanghai</b> </td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">India</td>
<td bgcolor="#DAC286">Philippines</td>
<td bgcolor="#E8D9BA">Malaysia</td>
<td bgcolor="#DAC286">China</td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td colspan="4"><b>Customer call center</b></td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">35,000-45,000</td>
<td bgcolor="#DAC286">9,000-11,000</td>
<td bgcolor="#E8D9BA">6,000-7,000</td>
<td bgcolor="#DAC286">6,000-7,000</td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">$1.50/hr</td>
<td bgcolor="#DAC286">$1.47/hr</td>
<td bgcolor="#E8D9BA">$2.19/hr</td>
<td bgcolor="#DAC286">$2.50/hr</td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td colspan="4"><b>Back-office finance and accounting</b></td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">14,000-17,000</td>
<td bgcolor="#DAC286">9,000-11,000</td>
<td bgcolor="#E8D9BA">7,000-9,000</td>
<td bgcolor="#DAC286">12,000-15,000</td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">$1.35/hr</td>
<td bgcolor="#DAC286">$1.73/hr</td>
<td bgcolor="#E8D9BA">$1.86/hr</td>
<td bgcolor="#DAC286">$2.03/hr</td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td colspan="4"><b>Electronic document conversion</b></td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">110,000-140,000</td>
<td bgcolor="#DAC286">11,000-14,000</td>
<td bgcolor="#E8D9BA">20,000-25,000</td>
<td bgcolor="#DAC286">18,000-23,000</td>
</tr>
<tr align="center" valign="top">
<td bgcolor="#E8D9BA">70 cents -$1/hr</td>
<td bgcolor="#DAC286">$1.07/hr</td>
<td bgcolor="#E8D9BA">$1.47/hr</td>
<td bgcolor="#DAC286">$1.50/hr</td>
</tr>
<tr>
<td bgcolor="#000000" colspan="4" height="1"></td>
</tr>
<tr>
<td class="footnotetxt" colspan="4"><i>Source: McKinsey & Co.</i></td>
</tr>
</table>